AML & KYC Policy

Updated May 2026

1. Purpose

TippaMe is committed to preventing money laundering, fraud, terrorist financing, identity abuse, and unlawful financial activity through the implementation of risk-based compliance controls aligned with South African law and international best practice.

This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy outlines the measures implemented by Tippame (PTY) Ltd to verify users, monitor transactions, and maintain compliance with applicable South African regulations including the Financial Intelligence Centre Act (FICA) and the Protection of Personal Information Act (POPIA).

TippaMe does not operate as a bank, remittance provider, or peer-to-peer money transfer service. All payment processing is conducted through accredited, regulated payment service providers.

2. Service Professional Verification

All Service Professionals are subject to identity and banking verification prior to activation on the TippaMe platform. Verification may include:

• Full legal name matching government-issued identity documentation
• South African ID number or passport verification
• Mobile number verification
• Email address verification
• South African bank account verification (account holder name, account number, and branch code)
• Proof of legitimate employment or service relationship where applicable

TippaMe may screen users against applicable sanctions lists, watchlists, and politically exposed person (PEP) databases where required by applicable law or payment provider requirements.

TippaMe reserves the right to request additional documentation at any time. Accounts where verification has not been completed within the required timeframe may be suspended pending completion of the verification process.

TippaMe may verify the legitimacy of associated hospitality venues, employers, or service environments connected to Service Professional accounts as part of its risk-based onboarding controls.

All payout settlement recipients are verified prior to activation. TippaMe only processes settlement disbursements to verified South African bank accounts registered in the name of the Service Professional.

3. Prohibited Activity

TippaMe strictly prohibits the use of the platform for any of the following activities:

• Money laundering or the concealment of proceeds of crime
• Fraudulent transactions or identity fraud
• Terrorist financing or activity associated with sanctioned entities
• Unauthorised or unlicensed payment processing
• Gambling, betting, or lottery services
• Adult content or escort services
• Cryptocurrency exchange or digital asset activity
• Sale of weapons, narcotics, counterfeit goods, or regulated products
• Pyramid schemes, Ponzi schemes, or fraudulent investment activity
• Any activity in violation of applicable South African law

Accounts associated with prohibited activity will be suspended immediately and may be reported to relevant financial institutions, the Financial Intelligence Centre (FIC), South African Police Service (SAPS), or other applicable authorities.

4. Transaction Monitoring

TippaMe performs continuous monitoring of platform activity to identify:

• Suspicious or irregular transaction patterns
• Abnormal settlement request activity
• Fraud indicators and identity inconsistencies
• Excessive chargeback or reversal patterns
• Activity inconsistent with a Service Professional's stated role or service environment

Transactions may be delayed, suspended, reversed, or held in reserve pending compliance review. TippaMe reserves the right to freeze, delay, or withhold settlement disbursements where suspicious activity, fraud risk, chargeback exposure, or compliance concerns are identified. Such reserves may be maintained for the duration of any investigation.

5. Record Retention

Identity verification records, transaction data, and compliance documentation are retained in accordance with applicable South African legal and regulatory obligations, including FICA requirements for a minimum of 5 years.

6. Reporting Obligations

TippaMe reserves the right and may be obligated to cooperate with financial institutions, payment providers, the Financial Intelligence Centre (FIC), regulators, and law enforcement agencies where required by law or in connection with fraud prevention, AML investigation, or FICA compliance activities.

7. Risk-Based Approach

TippaMe applies a risk-based approach to compliance, calibrating verification and monitoring controls based on assessed risk levels. Higher-risk accounts or transactions may be subject to enhanced due diligence procedures.

8. Contact Us

For compliance-related enquiries, please contact:

Tippame (PTY) Ltd
Email: support@tippame.com
Website: tippame.com